babu88's Privacy Policy

1 Information We Collect

When registering an account and using services on the babu88 platform, we collect the following types of information from users. The purpose of collecting this information is to provide you with uninterrupted and secure service.

1.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Current and permanent address
• Email address and mobile number
• Gender and nationality

1.2 Financial Information

Your payment method details are collected for deposits and withdrawals. Transactions on babu88 can be made via bKash, Nagad, Rocket, and Upay, as well as bank transfer. The mobile number and account number linked to these payment accounts are stored.

1.3 Activity Information

• Login time, session duration, and device information
• Betting history, win and loss records
• Time spent on the platform and pages visited
• Details of communications with customer support

2 How We Collect Information

babu88 collects information through various methods. In addition to information provided directly by users, some information is also collected through automated technology.

2.1 Directly Provided Information

We record the information you provide directly when filling in the registration form, during the identity verification process (KYC), when making deposit and withdrawal requests, and when contacting customer support.

2.2 Automatically Collected Information

While you use the platform, certain information is automatically stored — including your device's IP address, browser type, operating system, session details, and data via cookies. This information is primarily used to ensure the security and performance of the platform.

2.3 Information from Third Parties

For identity verification or fraud prevention purposes, we may receive information from trusted third-party verification services. In such cases, the information collected is used only for the specified purpose.

3 Use of Information

Collected information is used only for specific and lawful purposes. babu88 never uses user information for unauthorised purposes.

• Account registration, identity verification, and account management
• Processing deposits, withdrawals, and other financial transactions
• Preventing fraud, money laundering, and illegal activities
• Providing customer support and resolving complaints
• Improving platform security and performance
• Meeting legal obligations and fulfilling regulatory requirements
• Informing you of personalised promotional offers and bonuses (you can opt out of this if you wish)

We monitor user activity to ensure responsible gaming. To learn more, read our Responsible Gaming Guidelines.

4 Storage and Protection of Information

babu88 treats the protection of user information as its highest priority. We apply industry-standard security measures.

4.1 Technical Protection

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Sensitive information is stored on servers in encrypted form
• Firewalls and anti-intrusion systems are active to prevent unauthorised access
• Regular security audits and vulnerability assessments are conducted

4.2 Organisational Protection

Only authorised staff can access user information, and they are bound by strict confidentiality agreements. Our internal data protection policies are updated regularly.

However, no method on the internet is 100% secure — so while we cannot guarantee security, we always work to minimise risk.

5 Sharing Information with Third Parties

babu88 never sells user personal information or shares it with third parties for commercial purposes. However, sharing information may be necessary in certain circumstances.

5.1 Service Provider Partners

Necessary information is shared with trusted service providers engaged for payment processing, identity verification, and maintenance of technical infrastructure. These partners are required to follow standards equivalent to our privacy policy.

5.2 Legal Obligations

If information must be disclosed in accordance with a court order, a lawful request from an investigating authority, or applicable legal requirements, babu88 is obliged to do so. In such situations, we provide only the minimum information necessary.

5.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred as part of the assets. In such cases, the new authority will be required to comply with this privacy policy.

6 Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the babu88 website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security. These cannot be disabled.
• Functional Cookies: Store language preferences and personal settings.
• Analytical Cookies: Analyse platform usage patterns to help improve the service.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.

7 User Rights

As a babu88 user, you have certain specific rights over your own information.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted, although where there is a legal obligation to retain data, it may not be fully erased.
• Right to Object to Processing: You can opt out of marketing communications and object to the processing of your information in specific cases.
• Right to Data Portability: You can request a copy of your information in a structured format.

To exercise these rights, contact our customer support team. We are committed to responding to your request within 30 working days.

If you have any questions about babu88, you can find answers to common queries in our FAQ section.

8 Data Retention Period

babu88 retains your information only for as long as it is needed for the relevant purpose or is required to be kept under a legal obligation.

• While an account is active, information is retained for the duration of the account.
• Even after an account is closed, financial transaction records are kept for a specified period as required by law.
• Once the designated period has ended, information is securely destroyed or rendered inactive.

9 Special Provisions Regarding Minors

All services on babu88 are intended only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

If it comes to our attention that a minor has created an account, that account will be immediately closed and the associated information will be deleted. Detailed age verification guidelines are provided in our Terms and Conditions.

10 Policy Changes

babu88 may update this privacy policy from time to time due to business needs, technological changes, or legal obligations.

• If there are any significant changes, a notification will be sent to your registered email or posted on the platform.
• The date of each update will be shown at the top of this page.
• Continued use of the platform after changes are made will be taken as acceptance of the new policy.

Check this page regularly to stay informed about the latest policy.

11 Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us.

Our customer support team is available seven days a week, twenty-four hours a day in both Bengali and English. Contact us directly via live chat or email.

To learn more about babu88, visit our About Us page.